Security and data protectionFactsheetYour data, handled with care.
Built for Singapore’s Personal Data Protection Act from the database up.
SGrecords, photos and archives stored in Singapore
3 to 84months of live records, set by you
90 daysbefore raw device diagnostics are cleared
0staff logins that can read a face template
Who sees what
- Each company’s data is walled off by row-level security
- Roles: company admin, supervisor, guard, client
- Clients see only the sites you give them
- Admin actions are written to an audit log
Faces and attendance
- Face checks are optional, for attendance only
- Templates are encrypted and stored apart from guard records
- Deleted when a guard leaves or asks to be erased
- Selfies kept private, never public
Retention and archive
| Record | Kept live | Then |
|---|---|---|
| Taps, alerts, incidents, attendance | 12 months by default (3 to 84) | Archived in Singapore, retrievable on request |
| Raw device diagnostics | 90 days | Cleared |
| Face templates and selfies | While the guard is active | Deleted on offboarding or erasure |
Questions about your data?
Talk to ussentryops.app/contactEmail ops@thesentra.shop or talk to us on a call. We answer in plain words.
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Ready to upgrade your security operations?
30 minutes, on a call or at your office. Bring a floor plan and we’ll map your first patrol route with you.